At Franklin James Credit Management, we help UK businesses recover money owed to them using a clear, professional, and legally compliant business debt collection process.

Our service operates on a No Win No Fee basis, meaning you only pay a small proportion of the debt amount on recovery.

Here’s how our formal debt recovery works:

1. Submit the Debt Details

You can submit your debt in three easy ways:

  • Online form – Submit here
  • Email – Request our debt recovery submission form and return it to us
  • Phone – Call us on 01494 422742

 

2. Verify the Debtor’s Details

Once we receive your submissions, we:

  • Verify the debtor’s address and contact details
  • Check any recent changes in location
  • Ensure the information is correct to avoid delays

We then send formal letters to the debtor’s current or last known address.

 

3. Letter Before Action (LBA)

A Letter Before Action is a legal requirement before court proceedings can begin.

This letter:

  • States the debt amount owed
  • Gives a deadline for payment (14 days for limited companies, 30 days for individuals/sole traders)
  • For business debts, we add a late payment fee (£40, £70, or £100 depending on the debt size) in line with the Late Payment of Commercial Debts (Interest) Act 1998.
  • You may also add 8% interest above the Bank of England base rate

 

4. Contacting the Debtor

Between the deadline dates, we:

  • Call and email the debtor to request payment
  • Negotiate payment terms if necessary
  • Keep you updated via our 24/7 online portal, email, or phone

 

If You Still Haven’t Been Paid – Next Steps

5. Legal Claim

If the debtor still hasn’t paid:

  • We help you submit a claim to the Small Claims Court (upon payment of the court fee)
  • The debtor receives a court from requiring payment within 14 days
  • Alternatively, we can take insolvency action, including wind-up proceedings for companies or bankruptcy proceedings for individuals

 

6. Judgment

If the debtor ignores the court claim:

  • The court may issue a County Court Judgment (CCJ)
  • This stays on their credit file for 6 years unless paid in full within 1 month
  • A CCJ allows you to take further enforcement action to recover the debt

 

7. Enforcement

With a CCJ in place, you can:

  • Instruct High Court Enforcement Officers
  • The bailiff with request payment within 7 days
  • If payment is not made, they can seize goods or assets to cover the debt

 

Why Use Our Business Debt Collection Service?

  1. No Win No Fee – You only pay if we recover your money
  2. Fast Action – We start the process the same day you submit your debt
  3. UK Legal Compliance – Every step follows the proper legal process

If you’re owed money by a customer, supplier, or business partner, don’t delay.

The sooner you can start the debt recovery process, the better your chances of success.

 

Submit your debtor details here today

If you need more information feel free to call our team on 01494 422742 or send us a quick call back request below.