Credit Management Consultancy

At FJCM we offer Credit Management Consultancy training, equipping you and your team with the confidence and skills to embrace the below.

Ask anyone what credit management is and you’ll probably get many answers:

  • Effective cash flow
  • Watching every penny
  • Telling people to pay!
  • Giving different credit terms depending upon a client’s circumstances.

Credit Management is a series of processes and methods a company needs to ensure that clients pay on time. Effective management of aged debts is essential to ensuring relationships remain strong with customers and so that associated costs are kept to a minimum. When you don’t have the right processes in place, you cant see a clear picture of your company’s finances so you can avoid unnecessary risks.

According to Allianz Trade they “estimate that one in five business bankruptcies among small to medium companies occurs because customers default on their invoices.”

This is why It is important to take time and care to implement credit management processes within your business. That’s why we take the time to understand your business and what’s required. We work with you to ensure a smooth transition for all.

credit management consultancy benefits

Benefits of Credit Management Consultancy

By adopting effective credit management processes, all parties within your company will see the benefits of:

  • Improved cash flow for your business.
  • Clients understand the terms applied to their account, meaning improved relationships.
  • Employees feel empowered and confident to make decisions.
  • Time is saved by not having to continually chase outstanding debts

At FJCM we have over 30 years’ experience in the credit management industry.  Click here to read reviews from others we have helped.

Credit management solutions that we offer:

With over 30 years’ experience in the credit management industry, we provide bespoke, effective in-house credit management training, consultancy and debt management training. The most successful businesses have the best processes and policies in place to deliver repetitive success in each department.

Staff play a key part in the delivery of your processes and policies. For this reason, investing in on-going and current training for them is important to achieve great results for your business.

There’s a series of steps we undertake before we begin putting your policies and processes in place. To do this effectively, we must have a good understanding of your business operations.

The steps below summarise the processes we follow to enable effective credit management solutions for your business.

  1. Full business evaluation and proposal report.
  2. Creation and implementation of policies and procedures for relevant departments, including sales and credit control.
  3. Training for relevant staff who may lack in areas like negotiating, credit control and debt recovery processes.
  4. Credit control consultancy support, schedule reviews, cover and advice.

What’s covered?

  • Order to cash process
  • Policies and processes
  • Effective credit control procedures
  • Telephone technique and negotiating
  • Aged debt recovery processes

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