
Outsourced Credit Control for the Education Sector
While the UK education sector is largely funded and supported through public and private means, a growing number of institutions, particularly independent schools, colleges, and universities, are offering a broader range of paid services. These include tuition fees, accommodation, extracurricular programmes, and various student services.
As these offerings expand, so too does the financial pressure on educational institutions. Many expect fees to be paid upfront or in instalments. However, these instalments are not always honoured, leading to missed payments and growing financial uncertainty.
Unpaid fees can disrupt the smooth running of day-to-day operations and place unnecessary strain on internal resources. Effective credit control helps mitigate these risks by proactively managing and monitoring student or parent payments before problems escalate. Taking a proactive approach helps reduce the risk of accounts falling into arrears, supporting steady cash flow and operational continuity.
Partnering with a professional outsourced credit control agency like Franklin James Credit Management offers a cost-effective, smart solution. Our team integrates seamlessly with your institution, maintaining polite yet firm communication with students, parents, or sponsors to encourage timely payment. We focus on early intervention and consistent follow-up, significantly reducing the likelihood of non-payment.
With professional credit control support in place, your institution can remain focused on delivering high-quality education while we manage the financial side. This is where outsourced credit control services can play a vital role in strengthening the financial resilience of the education sector.

Credit Control Services Covered
- Monitoring and credit checking customers.
- Proactive calls to manage and collect invoices due.
- Ensuring timely payment of invoices and debts.
- Monthly cycle statements & letter runs.
- Invoice dispute and query resolution.
- Recovering aged debts.
- Bank payment reconciliations.
- Support through the Legal system.
- Negotiating formal payment plans.
- Weekly reporting & expert advice to your team.
The Benefits
Recover Aged Debt
Increase your cash flow
Save time & money
Get expert advice
Reduce payment queries
Reduce business risk
Get paid, without the stress
Leveraging our deep understanding of industry payment trends, our outsourced credit control services proactively identify and help you avoid common financial pitfalls. By partnering with us, you gain insights into strengthening your payment processes, ultimately optimising your cash flow. Integrating our expertise into our operations allows you to dedicate more focus to core business activities, confident that your accounts receivable are being managed effectively.
Complete credit control cover, 52 weeks of the year, from just £37.50 per hour.

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