Outsourced Credit Control for the Private Healthcare Industry

While the NHS remains the cornerstone of healthcare in the UK, a growing portion of the populations, approximately 10%, is turning to private healthcare services. These services often include everything from specialist consultations, to diagnostics, physiotherapy, and surgical procedures.

As private healthcare continues to expand, so too does the financial pressure on providers. Many clinics require patents to pay upfront or through instalment plans. Unfortunately, these instalments aren’t always honoured, leading to missed payments and financial uncertainty.

This is where outsourced credit control services can play a vital role in the private medical sector.

Unpaid fees can disrupt day-to-day operations and put a strain on your clinic’s resources. Effective credit control helps mitigate these risks by actively managing and monitoring patient payments before issues arise. By taking a proactive approach, you reduce the chances of accounts falling into arrears, supporting steady cash flow and business continuity.

Partnering with a professional outsourced credit control agency like Franklin James Credit Management offers a smart, affordable alternative. Our team acts as a seamless extension of your practice, maintaining polite yet firm communication with patients to encourage timely payment. We focus on early intervention and consistent follow-up, helping reduce the likelihood of non-payment altogether.

With expert support in managing your credit control, you can keep your attention where it belongs, on providing outstanding care to your patients, while we take care of the financial side.

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Credit Control Services Covered

  • Monitoring and credit checking customers.
  • Proactive calls to manage and collect invoices due.
  • Ensuring timely payment of invoices and debts.
  • Monthly cycle statements & letter runs.
  • Invoice dispute and query resolution.
  • Recovering aged debts.
  • Bank payment reconciliations.
  • Support through the Legal system.
  • Negotiating formal payment plans.
  • Weekly reporting & expert advice to your team.
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The Benefits

Recover Aged Debt

Increase your cash flow

Save time & money

Get expert advice

Reduce payment queries

Reduce business risk


Get paid, without the stress

Leveraging our deep understanding of industry payment trends, our outsourced credit control services proactively identify and help you avoid common financial pitfalls. By partnering with us, you gain insights into strengthening your payment processes, ultimately optimising your cash flow. Integrating our expertise into our operations allows you to dedicate more focus to core business activities, confident that your accounts receivable are being managed effectively.

Complete credit control cover, 52 weeks of the year, from just £37.50 per hour.

Credit control company

Join the many UK companies who use our credit control company services

Enterprise Waste Management
Brickability
Asolvi
Hyundai

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Save time, improve cash flow, reduce business risk

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Call us on 01494 422742